This annual subscription helps organisation in minimise downtime, make continual improvements to their system, and increase user knowledge. Service hours can be allocated for any Dynamics-related activity that is fulfilled by our team. .This includes scheduling work to implement user change requests, arrange training, make customisations and configure additional modules
Break / fix support is included as part the managed service. This provides help to resolve Dynamics 365 issues and answer basic 'how to' user questions. .Support for a selection of connected solutions are also covered including ClickDimensions, Power Automate and Power BI
The price of a managed service agreement is set by how many hours are loaded in. This will define the number of hours available for nominated users to allocate during the annual term. For example, an agreement for 3 hours per month will enable an organisation to schedule activities during the term for up to a cumulative total of 36hours. .Contact us for a quote based on how many hours you require